/* Quadro da Fadel (teses e atendimentos). Identidade Fadel: azul-marinho + dourado sobre papel quente. */

:root {
  --navy: #0E2A47;
  --navy-deep: #061E37;
  --navy-90: #1A3B5F;
  --gold: #C2902F;
  --gold-deep: #8A6418;
  --gold-soft: #E7D3A6;
  --gold-tint: #FBF6EA;
  --bg: #F7F5F0;
  --bg-col: #EFEBE3;
  --paper: #FFFFFF;
  --ink: #1d2733;
  --ink-2: #3a4554;
  --muted: #5f6977;
  --line: #E3DED3;
  --line-2: #D2CABA;

  --ok: #2B7352;
  --ok-bg: #E6F2EB;
  --work: #285A88;
  --work-bg: #E5EEF7;
  --warn: #94600F;
  --warn-bg: #FBF0DA;
  --danger: #A3312C;
  --danger-bg: #F8E5E3;

  --serif: "Fraunces", "Iowan Old Style", "Palatino Linotype", Palatino, Georgia, "Noto Serif", "DejaVu Serif", serif;
  --sans: system-ui, -apple-system, "Segoe UI", Roboto, "Noto Sans", "Helvetica Neue", Arial, sans-serif;
  --mono: ui-monospace, "SF Mono", "Cascadia Mono", "JetBrains Mono", Menlo, Consolas, "DejaVu Sans Mono", monospace;

  --raio: 10px;
  --sombra-1: 0 1px 2px rgba(6, 30, 55, .06), 0 1px 1px rgba(6, 30, 55, .04);
  --sombra-2: 0 8px 20px rgba(6, 30, 55, .10), 0 2px 5px rgba(6, 30, 55, .06);
  --sombra-gaveta: -24px 0 60px rgba(6, 30, 55, .22), -2px 0 8px rgba(6, 30, 55, .08);
  --curva: cubic-bezier(.2, .7, .2, 1);
}

*, *::before, *::after { box-sizing: border-box; }

html, body { height: 100%; }

body {
  margin: 0;
  display: grid;
  grid-template-rows: auto auto minmax(0, 1fr);
  grid-template-columns: minmax(0, 1fr);
  height: 100dvh;
  background: var(--bg);
  color: var(--ink);
  font: 400 14px/1.45 var(--sans);
  -webkit-font-smoothing: antialiased;
  -webkit-text-size-adjust: 100%; text-size-adjust: 100%; /* iPhone deitado não infla a fonte */
  text-rendering: optimizeLegibility;
}

h1, h2, h3, h4, p, ol, ul, dl, dd, blockquote { margin: 0; }
button { font: inherit; color: inherit; }

:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; border-radius: 4px; }

.ico { width: 16px; height: 16px; flex: none; }

.pular {
  position: absolute; left: 12px; top: -48px; z-index: 100;
  background: var(--paper); color: var(--navy); padding: 8px 14px; border-radius: 8px;
  font-weight: 600;
}
.pular:focus { top: 12px; box-shadow: var(--sombra-2); }

/* ---------- topo ---------- */

.topo {
  display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap;
  padding: 10px 24px;
  background: linear-gradient(180deg, var(--navy) 0%, var(--navy-deep) 100%);
  color: #fff;
  border-bottom: 3px solid var(--gold);
}
.marca { display: flex; align-items: center; gap: 12px; min-width: 0; }
.selo {
  display: grid; place-items: center; width: 34px; height: 34px; flex: none;
  border: 1.5px solid var(--gold); border-radius: 9px;
  color: var(--gold); font: 500 20px/1 var(--serif);
  box-shadow: inset 0 0 0 3px var(--navy-deep), inset 0 0 0 4px rgba(194, 144, 47, .35);
}
/* a marca é do escritório; qual quadro se vê é o alternador que diz (serve às duas visões) */
.marca-nome { font: 600 19px/1.15 var(--serif); letter-spacing: .005em; color: #fff; white-space: nowrap; }

.topo-direita { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.topo-direita[hidden] { display: none; }

/* lupa: "Buscar cliente  /" no desktop, ícone no celular */
.topo-busca {
  all: unset; box-sizing: border-box; cursor: pointer;
  display: inline-flex; align-items: center; gap: 10px; min-height: 38px; min-width: 240px; padding: 0 8px 0 12px;
  border: 1px solid rgba(255, 255, 255, .22); border-radius: 10px; background: rgba(255, 255, 255, .07);
  color: rgba(255, 255, 255, .86); font: 500 13.5px/1 var(--sans);
  transition: background .15s, border-color .15s;
}
.topo-busca:hover { background: rgba(255, 255, 255, .13); border-color: rgba(255, 255, 255, .36); color: #fff; }
.topo-busca:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }
.topo-busca .ico { width: 17px; height: 17px; color: var(--gold); }
.topo-busca-texto { flex: 1; }
kbd {
  display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 5px; border-radius: 5px;
  font: 600 11.5px/1 var(--sans); color: var(--ink-2); background: var(--paper); border: 1px solid var(--line-2);
  box-shadow: inset 0 -1px 0 var(--line-2);
}
.topo-busca-atalho { color: rgba(255, 255, 255, .86); background: rgba(255, 255, 255, .1); border-color: rgba(255, 255, 255, .24); box-shadow: none; }

/* modo sombra: selo discreto; a explicação abre sob demanda */
.sombra { position: relative; }
.sombra-botao {
  all: unset; box-sizing: border-box; cursor: pointer;
  display: inline-flex; align-items: center; gap: 7px; min-height: 32px; padding: 0 11px;
  border: 1px solid rgba(194, 144, 47, .75); border-radius: 999px; background: rgba(194, 144, 47, .08);
  color: var(--gold); font: 700 11.5px/1 var(--sans); letter-spacing: .06em; text-transform: uppercase; white-space: nowrap;
}
.sombra-botao:hover, .sombra-botao[aria-expanded="true"] { background: rgba(194, 144, 47, .18); }
.sombra-botao:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }
.sombra-botao .ico { width: 15px; height: 15px; }
.sombra-pop {
  position: absolute; right: 0; top: calc(100% + 10px); z-index: 25; width: 320px;
  padding: 14px 16px; border-radius: 12px; background: var(--paper); color: var(--ink-2);
  border: 1px solid var(--line); border-top: 3px solid var(--gold); box-shadow: var(--sombra-2);
  font-size: 13.5px; line-height: 1.5; animation: entrar .18s var(--curva);
}
.sombra-pop[hidden] { display: none; }
.sombra-pop-titulo { margin-bottom: 4px; font: 700 11.5px/1.3 var(--sans); letter-spacing: .06em; color: var(--gold-deep); }
.sombra-pop strong { color: var(--navy-deep); }

.conexao { display: inline-flex; align-items: center; gap: 7px; font-size: 12.5px; color: rgba(255, 255, 255, .78); }
.conexao-ponto { width: 8px; height: 8px; border-radius: 50%; background: #8fa3b8; }
.conexao[data-estado="ok"] .conexao-ponto { background: #5BC08D; box-shadow: 0 0 0 0 rgba(91, 192, 141, .6); animation: vivo 2.4s ease-out infinite; }
.conexao[data-estado="erro"] .conexao-ponto { background: #F08A7E; }
.conexao[data-estado="erro"] { color: #FFD3CD; }
.conexao[data-estado="lento"] .conexao-ponto { background: #E8C46A; }
@keyframes vivo {
  0% { box-shadow: 0 0 0 0 rgba(91, 192, 141, .55); }
  70%, 100% { box-shadow: 0 0 0 7px rgba(91, 192, 141, 0); }
}

/* alternador Teses | Atendimentos */
.visoes { display: inline-flex; gap: 2px; padding: 3px; border-radius: 11px; background: rgba(255, 255, 255, .08); border: 1px solid rgba(255, 255, 255, .14); }
.visoes:empty { display: none; }
.visao {
  all: unset; box-sizing: border-box; cursor: pointer;
  display: inline-flex; align-items: center; gap: 7px; min-height: 34px; padding: 0 14px;
  border-radius: 8px; font: 600 13.5px/1 var(--sans); color: rgba(255, 255, 255, .8); white-space: nowrap;
  transition: background .15s, color .15s;
}
.visao:hover { color: #fff; background: rgba(255, 255, 255, .08); }
.visao:focus-visible { outline: 3px solid var(--gold); outline-offset: 1px; }
.visao[aria-pressed="true"] { background: var(--paper); color: var(--navy-deep); box-shadow: 0 1px 2px rgba(0, 0, 0, .2); }
.visao-conta {
  display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 999px;
  background: rgba(255, 255, 255, .16); color: inherit; font: 700 11.5px/1 var(--sans); font-variant-numeric: tabular-nums;
}
.visao[aria-pressed="true"] .visao-conta { background: rgba(14, 42, 71, .08); }
.visao-conta.alerta { background: var(--gold); color: var(--navy-deep); }

/* ---------- faixa de resumo ---------- */

.resumo-quadro {
  display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap;
  padding: 0 24px; min-height: 48px;
  background: var(--paper); border-bottom: 1px solid var(--line);
}
.resumo-quadro:empty { display: none; }
.resumo-itens { display: flex; align-items: center; gap: 6px 22px; flex-wrap: wrap; padding: 8px 0; }
.resumo-item { display: inline-flex; align-items: center; gap: 6px; color: var(--muted); font-size: 13.5px; }
.resumo-item strong { font: 600 17px/1 var(--serif); color: var(--navy); }
.resumo-revisar {
  padding: 5px 12px 5px 10px; border-radius: 999px;
  background: var(--gold-tint); border: 1px solid var(--gold-soft); color: var(--gold-deep); font-weight: 600;
}
button.resumo-revisar { cursor: pointer; transition: background .15s, border-color .15s; }
button.resumo-revisar:hover { background: #F6ECD6; border-color: var(--gold); }
.resumo-revisar strong { color: var(--gold-deep); }
.resumo-revisar.zero { color: var(--ok); background: var(--ok-bg); border-color: #CBE3D5; }
.resumo-nota { font-size: 12.5px; color: var(--muted); }

.resumo-precisa {
  padding: 5px 12px 5px 10px; border-radius: 999px;
  background: var(--warn-bg); border: 1px solid #E9C77F; color: #6B4A0E; font-weight: 600;
}
button.resumo-precisa { cursor: pointer; transition: background .15s, border-color .15s; }
button.resumo-precisa:hover { background: #F7E5C2; border-color: #C98A1E; }
.resumo-precisa strong { color: #6B4A0E; }
.resumo-precisa.zero { color: var(--ok); background: var(--ok-bg); border-color: #CBE3D5; }
.resumo-esperando { color: var(--work); }
.resumo-esperando strong { color: var(--work); }

/* faixa "agora": último movimento do quadro; abre a lista dos últimos */
.feed { position: relative; min-width: 0; max-width: min(560px, 46vw); }
.feed-ultimo {
  display: flex; align-items: center; gap: 8px; cursor: pointer; list-style: none;
  padding: 5px 10px; border-radius: 8px; font-size: 12.5px; color: var(--muted);
  transition: background .15s;
}
.feed-ultimo::-webkit-details-marker { display: none; }
.feed-ultimo:hover, .feed[open] .feed-ultimo { background: var(--bg); }
.feed-quem { font-weight: 600; color: var(--navy); white-space: nowrap; }
.feed-texto { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0; color: var(--ink-2); }
.feed-ultimo time { white-space: nowrap; font-variant-numeric: tabular-nums; }
.feed-ponto { width: 7px; height: 7px; border-radius: 50%; background: var(--work); flex: none; }
.feed-etapa { background: var(--gold); }
.feed-decisao { background: var(--navy); }
.feed-erro { background: var(--danger); }
.feed-painel {
  position: absolute; right: 0; top: calc(100% + 6px); z-index: 20; width: min(520px, 92vw);
  max-height: min(60vh, 520px); overflow: auto; padding: 12px 8px 8px;
  background: var(--paper); border: 1px solid var(--line); border-radius: 12px; box-shadow: var(--sombra-2);
}
.feed-titulo { padding: 0 10px 8px; font: 700 11px/1.2 var(--sans); letter-spacing: .1em; text-transform: uppercase; color: var(--muted); }
.feed-lista { list-style: none; padding: 0; }
.feed-item {
  all: unset; box-sizing: border-box; cursor: pointer; width: 100%;
  display: grid; grid-template-columns: auto 1fr auto; gap: 10px; align-items: baseline;
  padding: 7px 10px; border-radius: 8px; font-size: 13px; color: var(--ink-2);
}
.feed-item:hover { background: var(--bg); }
.feed-item:focus-visible { outline: 3px solid var(--gold); outline-offset: -1px; }
.feed-item .feed-ponto { transform: translateY(-1px); }
.feed-corpo { overflow-wrap: anywhere; }
.feed-corpo strong { color: var(--navy); font-weight: 600; }
.feed-item time { font-size: 12px; color: var(--muted); white-space: nowrap; font-variant-numeric: tabular-nums; }

/* ---------- quadro ---------- */

.quadro {
  grid-row: 3;
  display: flex; align-items: stretch; gap: 12px;
  padding: 18px 24px 22px;
  overflow-x: auto; overflow-y: hidden;
  scroll-padding-inline: 24px;
}
.quadro:focus { outline: none; }
.carregando, .falha { margin: auto; color: var(--muted); font-size: 15px; }
.falha { text-align: center; max-width: 420px; }
.falha strong { display: block; font: 600 19px/1.3 var(--serif); color: var(--navy); margin-bottom: 6px; }
.acesso { margin: auto; max-width: 440px; text-align: center; padding: 40px 24px; }
.acesso > .ico { width: 40px; height: 40px; color: var(--gold-deep); margin: 0 auto 14px; display: block; }
.acesso-titulo { font: 600 24px/1.25 var(--serif); color: var(--navy-deep); margin-bottom: 10px; }
.acesso-texto { font: 400 16px/1.6 var(--serif); color: var(--ink-2); margin-bottom: 22px; }
.acesso-botao { min-height: 48px; padding-inline: 28px; font-size: 16px; }
.acesso-erro { margin-top: 14px; }
.acesso-nota { margin-top: 18px; font-size: 13.5px; color: var(--muted); }
.parear { display: grid; gap: 10px; justify-items: center; }
.qr { width: min(240px, 70vw); height: auto; display: block; margin: 0 auto; border: 1px solid var(--line); border-radius: 8px; }
.parear-codigo { font-size: 15px; color: var(--ink-2); }
.parear-codigo strong {
  display: inline-block; padding: 3px 9px; border-radius: 6px; background: var(--gold-tint);
  font: 700 21px/1 var(--sans); letter-spacing: .08em; color: var(--navy-deep);
}
.parear-status { font-size: 13.5px; color: var(--muted); }

/* menu do topo (sugerir melhoria, outro aparelho, sair) e o diálogo nativo (<dialog>: foco preso e Esc fecha) */
.topo-menu {
  all: unset; box-sizing: border-box; cursor: pointer;
  display: inline-flex; align-items: center; gap: 7px; min-height: 32px; padding: 0 11px;
  border: 1px solid rgba(255, 255, 255, .28); border-radius: 999px; color: rgba(255, 255, 255, .88);
  font: 600 12.5px/1 var(--sans); white-space: nowrap;
}
.topo-menu:hover { background: rgba(255, 255, 255, .1); color: #fff; }
.topo-menu:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }
.topo-menu .ico { width: 16px; height: 16px; color: var(--gold); }
.dialogo {
  width: min(420px, calc(100vw - 32px)); padding: 0; border: 0; border-radius: 14px;
  background: var(--paper); color: var(--ink); box-shadow: 0 24px 60px rgba(6, 30, 55, .32);
}
.dialogo::backdrop { background: rgba(6, 30, 55, .42); }
#dialogo-conteudo { display: grid; gap: 12px; padding: 22px 22px 18px; text-align: center; }
.dialogo-titulo { font: 600 21px/1.25 var(--serif); color: var(--navy-deep); }
.dialogo-texto { font-size: 14.5px; line-height: 1.55; color: var(--ink-2); }
.dialogo-acoes { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; margin-top: 4px; }
.dialogo-acoes .btn { min-height: 44px; }
.dialogo-rodape { font-size: 13px; color: var(--muted); }
@media (max-width: 900px) {
  .topo-menu-texto { display: none; }
  .topo-menu { width: 44px; min-height: 44px; padding: 0; justify-content: center; border-radius: 12px; }
  .topo-menu .ico { width: 20px; height: 20px; }
}
@media (max-width: 560px) {
  .topo-menu { border-color: transparent; }
}
.menu-lista { display: grid; gap: 6px; text-align: left; }
.menu-item {
  all: unset; box-sizing: border-box; cursor: pointer; display: flex; align-items: center; gap: 12px;
  min-height: 56px; padding: 10px 12px; border-radius: 10px; border: 1px solid var(--line);
}
.menu-item:hover { background: var(--bg); }
.menu-item:focus-visible { outline: 3px solid var(--gold); outline-offset: 1px; }
.menu-item .ico { width: 20px; height: 20px; flex: none; color: var(--gold-deep); }
.menu-item span { display: grid; gap: 2px; }
.menu-item strong { font: 600 15px/1.3 var(--sans); color: var(--navy-deep); }
.menu-item small { font-size: 13px; color: var(--muted); }
.critica-form { display: grid; gap: 10px; text-align: left; }
.critica-form textarea, .critica-form input {
  width: 100%; box-sizing: border-box; padding: 10px 12px; border: 1px solid var(--line-2); border-radius: 10px;
  font: 400 16px/1.45 var(--sans); color: var(--ink); background: #fff;
}
.critica-form textarea:focus, .critica-form input:focus { outline: 3px solid var(--gold-soft); border-color: var(--gold); }
.criticas-minhas { text-align: left; border-top: 1px solid var(--line); padding-top: 12px; display: grid; gap: 10px; max-height: 32vh; overflow-y: auto; }
.criticas-titulo { font: 700 11.5px/1.2 var(--sans); letter-spacing: .08em; text-transform: uppercase; color: var(--muted); }
.critica-item { display: grid; gap: 3px; }
.critica-texto { font-size: 14px; color: var(--ink); overflow-wrap: anywhere; }
.critica-estado { font: 600 12.5px/1.3 var(--sans); color: var(--muted); }
.critica-estado[data-estado="pronta"] { color: var(--ok); }
.critica-estado[data-estado="trabalhando"] { color: var(--work); }
.critica-estado[data-estado="recusada"], .critica-estado[data-estado="falhou"] { color: #8a6f6b; }
.critica-nota { font-size: 13.5px; color: var(--ink-2); background: var(--bg); border-radius: 8px; padding: 6px 9px; }
.link-campo {
  width: 100%; box-sizing: border-box; padding: 9px 11px; border: 1px solid var(--line-2); border-radius: 10px;
  font: 400 13px/1.3 var(--mono, ui-monospace, monospace); color: var(--ink-2); background: var(--bg); text-align: left;
}
.convite-form { display: grid; gap: 10px; text-align: left; }
.convite-form input {
  width: 100%; box-sizing: border-box; padding: 10px 12px; border: 1px solid var(--line-2); border-radius: 10px;
  font: 400 16px/1.45 var(--sans); color: var(--ink); background: #fff;
}
.convite-form input:focus { outline: 3px solid var(--gold-soft); border-color: var(--gold); }

.coluna {
  display: flex; flex-direction: column; min-height: 0;
  flex: 1 0 220px; max-width: 340px;
  background: var(--bg-col); border: 1px solid transparent; border-radius: 12px;
}
.coluna-topo { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 13px 14px 2px; }
.coluna-titulo { font: 600 14.5px/1.25 var(--serif); color: var(--navy-deep); }
.contagem {
  display: inline-grid; place-items: center; min-width: 22px; height: 22px; padding: 0 7px; flex: none;
  border-radius: 999px; background: rgba(14, 42, 71, .08); color: var(--navy);
  font: 600 12px/1 var(--sans); font-variant-numeric: tabular-nums;
}
.coluna-quem { padding: 2px 14px 10px; font-size: 12px; color: var(--muted); }
.coluna-cards {
  list-style: none; padding: 2px 10px 12px; margin: 0;
  display: flex; flex-direction: column; gap: 10px;
  overflow-y: auto; min-height: 0; flex: 1;
  scrollbar-width: thin; scrollbar-color: var(--line-2) transparent;
}
.coluna-nada {
  margin: 4px 10px 12px; padding: 18px 14px; text-align: center;
  border: 1.5px dashed var(--gold-soft); border-radius: var(--raio);
  color: var(--gold-deep); font-size: 13px;
}

/* coluna do André: o centro de gravidade do quadro */
.coluna-destaque {
  flex: 1.15 0 256px; max-width: 390px;
  background: var(--gold-tint);
  border-color: var(--gold-soft);
  box-shadow: inset 0 3px 0 var(--gold), 0 1px 0 rgba(194, 144, 47, .15);
}
.coluna-destaque .coluna-titulo { color: var(--navy-deep); }
.coluna-destaque .contagem { background: var(--gold); color: var(--navy-deep); font-weight: 700; min-width: 24px; height: 24px; }
.coluna-destaque .coluna-quem { color: var(--gold-deep); font-weight: 600; }

/* coluna vazia vira um trilho estreito: o quadro inteiro cabe na tela */
.coluna-vazia { flex: 0 0 50px; max-width: 50px; align-items: center; background: transparent; border: 1px dashed var(--line-2); }
.coluna-vazia .coluna-topo { flex-direction: column-reverse; justify-content: flex-end; gap: 12px; padding: 14px 0; }
.coluna-vazia .coluna-titulo { writing-mode: vertical-rl; font-size: 13.5px; color: var(--muted); font-weight: 500; white-space: nowrap; }
.coluna-vazia .contagem { background: transparent; color: var(--muted); }
.coluna-vazia .coluna-quem { display: none; }

/* ---------- card ---------- */

.card {
  --acento: var(--line-2);
  position: relative;
  display: flex; flex-direction: column; gap: 6px;
  padding: 12px 14px 11px 16px;
  background: var(--paper);
  border: 1px solid var(--line); border-radius: var(--raio);
  box-shadow: var(--sombra-1), inset 3px 0 0 var(--acento);
  transition: box-shadow .18s var(--curva), transform .18s var(--curva), border-color .18s;
  overflow: hidden;
}
@media (hover: hover) {
  .card:hover { box-shadow: var(--sombra-2), inset 3px 0 0 var(--acento); transform: translateY(-1px); border-color: var(--line-2); }
}
.card:has(.card-abrir:focus-visible) { outline: 3px solid var(--gold); outline-offset: 2px; }
.card.estado-ok { --acento: var(--ok); }
.card.estado-trabalhando { --acento: var(--work); }
.card.estado-atencao { --acento: #C98A1E; }
.card.estado-bloqueado { --acento: var(--danger); }

.card-linha { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.card-titulo { font: 600 15px/1.3 var(--serif); color: var(--navy-deep); }
.card-abrir {
  all: unset; cursor: pointer; display: inline;
  -webkit-tap-highlight-color: transparent;
}
.card-abrir::after { content: ""; position: absolute; inset: 0; border-radius: inherit; }
.card-abrir:focus-visible { outline: none; }
.card-beneficio { font-size: 12.5px; color: var(--muted); line-height: 1.35; }
.card-prazo { display: flex; gap: 6px; align-items: flex-start; font-size: 12px; color: var(--muted); line-height: 1.35; font-variant-numeric: tabular-nums; }
.card-prazo .ico { width: 13px; height: 13px; margin-top: 1px; flex: none; }
.card-prazo.perto { color: var(--warn); font-weight: 600; }
.card-prazo.vencido { color: var(--danger); font-weight: 600; }
.resumo-texto + .card-prazo { margin-top: 8px; }
.card-atividade {
  display: flex; gap: 6px; align-items: flex-start;
  font-size: 12px; color: var(--work); line-height: 1.35;
}
.card-atividade span { overflow: hidden; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.card-atividade .ico { width: 13px; height: 13px; margin-top: 1px; }
.card-ao-vivo { align-items: center; padding: 6px 8px; margin: 0 -4px; border-radius: 7px; background: var(--work-bg); }
.card-ao-vivo span:not(.cronometro) { flex: 1; min-width: 0; }
.card-sem-sinal { color: var(--warn); }
.cronometro {
  flex: none; font: 600 11.5px/1 var(--mono); font-variant-numeric: tabular-nums; color: var(--work);
  padding: 3px 6px; border-radius: 5px; background: var(--paper); white-space: nowrap;
}
.card-rodape {
  display: flex; align-items: center; justify-content: space-between; gap: 8px; flex-wrap: wrap;
  margin-top: 4px; padding-top: 8px; border-top: 1px solid #F0ECE4;
  font-size: 12px; color: var(--muted);
}
.card-pend, .card-tempo { display: inline-flex; align-items: center; gap: 5px; white-space: nowrap; }
.card-pend .ico, .card-tempo .ico { width: 13px; height: 13px; }
.card-pend.tem { color: var(--warn); font-weight: 600; }
.card-tempo { font-variant-numeric: tabular-nums; }

/* faixa de trabalho: o robô está mexendo neste caso */
.card.estado-trabalhando::before {
  content: ""; position: absolute; left: 0; right: 0; bottom: 0; height: 2px;
  background: linear-gradient(90deg, transparent 0%, rgba(40, 90, 136, .55) 50%, transparent 100%);
  background-size: 40% 100%; background-repeat: no-repeat;
  animation: varredura 2.2s linear infinite;
}
@keyframes varredura { from { background-position: -40% 0; } to { background-position: 140% 0; } }

.card.ao-vivo { --acento: var(--work); }
.card.ao-vivo::before {
  content: ""; position: absolute; left: 0; right: 0; bottom: 0; height: 2px;
  background: linear-gradient(90deg, transparent 0%, rgba(40, 90, 136, .55) 50%, transparent 100%);
  background-size: 40% 100%; background-repeat: no-repeat;
  animation: varredura 2.2s linear infinite;
}
.card.novidade { animation: novidade 1.6s ease-out; }
@keyframes novidade {
  0%, 20% { box-shadow: 0 0 0 2px rgba(40, 90, 136, .35), var(--sombra-2), inset 3px 0 0 var(--acento); }
  100% { box-shadow: var(--sombra-1), inset 3px 0 0 var(--acento); }
}
.card.recem { animation: recem 2.6s ease-out; }
@keyframes recem {
  0%, 30% { box-shadow: 0 0 0 3px rgba(194, 144, 47, .55), var(--sombra-2), inset 3px 0 0 var(--acento); }
  100% { box-shadow: var(--sombra-1), inset 3px 0 0 var(--acento); }
}

/* ---------- atendimentos: lista por dia ---------- */

.quadro-agenda { display: block; overflow-x: hidden; overflow-y: auto; scrollbar-gutter: stable; }
.agenda { max-width: 860px; margin: 0 auto; padding-bottom: 24px; }
.dia { margin-bottom: 26px; }
.dia-titulo {
  display: flex; align-items: baseline; flex-wrap: wrap; gap: 4px 10px; margin: 0 0 10px; padding: 0 2px;
  font: 600 19px/1.25 var(--serif); color: var(--navy-deep);
}
.dia-titulo .contagem { align-self: center; }
.dia-extenso { font: 400 14px/1.3 var(--sans); color: var(--muted); }
.dia-hoje .dia-titulo { color: var(--gold-deep); }
.dia-precisa {
  align-self: center; padding: 3px 9px; border-radius: 999px; background: var(--warn-bg); color: var(--warn);
  font: 700 11.5px/1.3 var(--sans);
}
.agenda-lista { list-style: none; padding: 0; margin: 0; display: grid; gap: 10px; }

.at {
  --acento: var(--line-2);
  position: relative; overflow: hidden;
  display: grid; grid-template-columns: 74px minmax(0, 1fr); gap: 0;
  background: var(--paper); border: 1px solid var(--line); border-radius: var(--raio);
  box-shadow: var(--sombra-1), inset 3px 0 0 var(--acento);
  transition: box-shadow .18s var(--curva), transform .18s var(--curva), border-color .18s;
}
@media (hover: hover) {
  .at:hover { box-shadow: var(--sombra-2), inset 3px 0 0 var(--acento); transform: translateY(-1px); border-color: var(--line-2); }
}
.at:has(.card-abrir:focus-visible) { outline: 3px solid var(--gold); outline-offset: 2px; }
.at-pronto { --acento: var(--ok); }
.at-pronto.estado-atencao { --acento: #C98A1E; }
.at-preparando { --acento: var(--work); }
/* "precisa de você" salta aos olhos: fundo âmbar, borda forte e a faixa de ação no pé do card */
.at-precisa_voce { --acento: #C98A1E; background: #FFF8EC; border-color: #E9C77F; box-shadow: var(--sombra-1), inset 5px 0 0 var(--acento); }
.at-realizado, .at-cancelado { --acento: var(--line); }
.at-realizado .card-titulo, .at-cancelado .card-titulo { color: var(--ink-2); }
.at-cancelado .card-titulo { text-decoration: line-through; text-decoration-color: var(--line-2); }
.at.ao-vivo { --acento: var(--work); }
.at.ao-vivo::before {
  content: ""; position: absolute; left: 0; right: 0; bottom: 0; height: 2px;
  background: linear-gradient(90deg, transparent 0%, rgba(40, 90, 136, .55) 50%, transparent 100%);
  background-size: 40% 100%; background-repeat: no-repeat; animation: varredura 2.2s linear infinite;
}
.at.novidade { animation: novidade 1.6s ease-out; }
.at.recem { animation: recem 2.6s ease-out; }

.at-hora {
  display: flex; flex-direction: column; align-items: center; gap: 2px; padding: 14px 4px 12px 8px;
  border-right: 1px solid #F0ECE4; text-align: center;
  font: 400 12px/1.2 var(--sans); color: var(--muted); font-variant-numeric: tabular-nums;
}
.at-hora time { font: 600 19px/1.1 var(--serif); color: var(--navy-deep); font-variant-numeric: lining-nums tabular-nums; }
.at-dia { font-weight: 600; color: var(--ink-2); }
.at-sem-hora { font-style: italic; }
.at-hora .at-hora-ico { width: 20px; height: 20px; color: var(--gold-deep); margin-bottom: 2px; }
.at-avulso .at-hora { font-size: 11.5px; }
.at .at-hora .at-hora-desde { white-space: normal; line-height: 1.2; }
.at .at-hora .at-hora-desde time { font: inherit; color: inherit; } /* "há 5 min", não a hora grande da reunião */
.at-corpo { display: flex; flex-direction: column; gap: 4px; padding: 12px 14px 0; min-width: 0; }
.at-cabeca { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; }
.at-cabeca .card-titulo { font-size: 16.5px; min-width: 0; }
.at-meta { font-size: 13px; color: var(--ink-2); }
.at-pedido { font: italic 400 14px/1.45 var(--serif); color: var(--ink-2); overflow: hidden; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }

/* pé do card: "e agora?" — o que o robô está fazendo ou o que você precisa fazer */
.at-status {
  display: flex; align-items: center; gap: 7px; margin: 8px -14px 0; padding: 9px 14px 10px;
  border-top: 1px solid #F0ECE4; font-size: 13px; line-height: 1.35; color: var(--muted);
}
.at-status .ico { width: 15px; height: 15px; flex: none; }
.at-status-texto { flex: 1; min-width: 0; overflow: hidden; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.at-status strong { font-weight: 650; }
.at-status-pronto { color: var(--ok); }
.at-status-conferir { color: #7A4E06; background: #FDF6E6; }
.at-status-vivo, .at-status-preparando { color: var(--work); background: #F2F7FC; }
.at-status-vivo .cronometro { background: var(--paper); }
.at-status-precisa { color: #5C3A00; background: #F9DE9F; border-top-color: #E9C77F; font-weight: 500; }
.at-status-precisa .ico { color: #7A4E06; }
.at-status-fim { color: var(--muted); }
.at-acao { flex: none; padding-left: 6px; font-weight: 700; white-space: nowrap; }
.at-espera { flex: none; display: inline-flex; align-items: center; gap: 5px; padding-left: 6px; font: 600 12.5px/1 var(--sans); color: var(--work); white-space: nowrap; }
.at-espera .ico { width: 14px; height: 14px; }
.feed-lugar { display: contents; }

.at-conversa {
  display: inline-flex; align-items: center; gap: 5px; font: 600 12px/1 var(--sans); color: var(--muted); white-space: nowrap;
}
.at-conversa .ico { width: 14px; height: 14px; }
.at-conversa.esperando { color: var(--work); }

.agenda-passados { margin-top: 8px; border-top: 1px solid var(--line); padding-top: 14px; }
.agenda-passados summary {
  cursor: pointer; display: flex; align-items: center; gap: 10px; padding: 6px 2px; min-height: 40px;
  font: 600 14px/1.2 var(--sans); color: var(--muted);
}
.agenda-passados[open] summary { margin-bottom: 10px; }
.agenda-rodape { display: flex; gap: 8px; align-items: flex-start; margin-top: 18px; font-size: 12.5px; color: var(--muted); max-width: 72ch; }
.dia-conversas .dia-titulo { color: var(--navy-deep); }
.vazio-dica { margin-top: 14px; font-size: 15px; }
.vazio-dica .ico { width: 17px; height: 17px; vertical-align: -3px; color: var(--gold-deep); }
.agenda-rodape .ico { margin-top: 1px; }

/* ---------- selos ---------- */

.badge {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 3px 9px 3px 8px; border-radius: 999px;
  font: 600 11.5px/1.3 var(--sans); white-space: nowrap;
}
.badge-ponto { width: 7px; height: 7px; border-radius: 50%; background: currentColor; flex: none; }
.badge-ok { background: var(--ok-bg); color: var(--ok); }
.badge-trabalhando { background: var(--work-bg); color: var(--work); }
.badge-trabalhando .badge-ponto { animation: pulso 1.6s ease-in-out infinite; }
.badge-atencao { background: var(--warn-bg); color: var(--warn); }
.badge-bloqueado { background: var(--danger-bg); color: var(--danger); }
@keyframes pulso {
  0%, 100% { opacity: 1; box-shadow: 0 0 0 0 rgba(40, 90, 136, .45); }
  50% { opacity: .55; box-shadow: 0 0 0 4px rgba(40, 90, 136, 0); }
}

.motor {
  display: inline-flex; align-items: center; gap: 5px;
  padding: 2px 7px; border-radius: 6px; border: 1px solid var(--line);
  font: 600 10.5px/1.5 var(--mono); letter-spacing: .06em; text-transform: uppercase;
  color: var(--ink-2); background: #F7F6F3; white-space: nowrap;
}
.motor-astra { color: #23615B; background: #EDF6F4; border-color: #C3DDD8; }
.motor-opus { color: #4A3A7A; background: #F2EFF8; border-color: #D8D0EB; }
.motor-sonnet { color: #34506F; background: #EEF2F7; border-color: #CCD7E4; }

/* ---------- estado vazio ---------- */

.vazio { margin: auto; max-width: 600px; text-align: center; padding: 40px 28px; }
.vazio-ilustracao svg { width: 176px; height: auto; margin: 0 auto 18px; display: block; }
.vazio-titulo { font: 600 26px/1.25 var(--serif); color: var(--navy-deep); margin-bottom: 12px; }
.vazio-texto { font: 400 16px/1.65 var(--serif); color: var(--ink-2); }
.vazio-texto strong { color: var(--gold-deep); }
.vazio-trilha {
  list-style: none; padding: 0; margin: 24px 0 18px;
  display: flex; flex-wrap: wrap; justify-content: center; align-items: center; gap: 6px;
}
.vazio-trilha li {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 5px 11px; border-radius: 999px; background: var(--paper); border: 1px solid var(--line);
  font-size: 12.5px; color: var(--ink-2);
}
.vazio-trilha li:not(:last-child)::after { content: "→"; margin-left: 8px; color: var(--gold); }
.vazio-trilha li:last-child { background: var(--gold-tint); border-color: var(--gold-soft); color: var(--gold-deep); font-weight: 600; }
.vazio-rodape { font-size: 13px; color: var(--muted); }

/* ---------- gaveta ---------- */

.veu {
  position: fixed; inset: 0; z-index: 30;
  background: rgba(6, 30, 55, .32);
  opacity: 0; visibility: hidden;
  transition: opacity .25s ease, visibility 0s linear .25s;
}
.veu.aberto { opacity: 1; visibility: visible; transition: opacity .25s ease; }

.gaveta {
  position: fixed; top: 0; right: 0; bottom: 0; z-index: 40;
  width: min(880px, 100vw);
  background: var(--bg);
  box-shadow: var(--sombra-gaveta);
  transform: translateX(104%); visibility: hidden;
  transition: transform .32s var(--curva), visibility 0s linear .32s;
}
.gaveta.aberta { transform: none; visibility: visible; transition: transform .32s var(--curva); }
.gaveta-conteudo { display: grid; grid-template-rows: auto minmax(0, 1fr) auto; grid-template-columns: minmax(0, 1fr); height: 100%; }

.gaveta-topo {
  display: flex; align-items: flex-start; justify-content: space-between; gap: 20px;
  padding: 22px 28px 18px;
  background: var(--paper); border-bottom: 1px solid var(--line);
  box-shadow: inset 0 3px 0 var(--navy);
}
.gaveta-cabeca { min-width: 0; }
.gaveta-etapa {
  font: 700 11.5px/1.3 var(--sans); letter-spacing: .1em; text-transform: uppercase; color: var(--gold-deep);
  margin-bottom: 6px;
}
.gaveta-etapa span { font-weight: 500; letter-spacing: .02em; text-transform: none; color: var(--muted); }
.gaveta-titulo { font: 600 25px/1.2 var(--serif); color: var(--navy-deep); }
.gaveta-titulo:focus { outline: none; }
.gaveta-sub { margin-top: 6px; color: var(--ink-2); font-size: 14px; }
.gaveta-chips { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin-top: 12px; }
.chip-meta { font-size: 12px; color: var(--muted); display: inline-flex; align-items: center; gap: 5px; }
.chip-meta .ico { width: 13px; height: 13px; }

.gaveta-topo-acoes { display: flex; align-items: center; gap: 8px; flex: none; }
.btn-fechar {
  display: grid; place-items: center; width: 38px; height: 38px;
  border: 1px solid var(--line); border-radius: 9px; background: var(--paper); color: var(--ink-2); cursor: pointer;
  transition: background .15s, border-color .15s;
}
.btn-fechar:hover { background: var(--bg); border-color: var(--line-2); }
.btn-fechar .ico { width: 18px; height: 18px; }

.gaveta-rolagem { overflow-y: auto; padding: 24px 28px 48px; scrollbar-gutter: stable; }

.secao { margin-bottom: 30px; }
.secao-titulo {
  display: flex; align-items: center; gap: 9px;
  margin-bottom: 12px;
  font: 700 11.5px/1.2 var(--sans); letter-spacing: .1em; text-transform: uppercase; color: var(--muted);
}
.secao-titulo::before { content: ""; width: 16px; height: 2px; background: var(--gold); flex: none; }
.secao-conta {
  display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 6px;
  border-radius: 999px; background: var(--warn-bg); color: var(--warn); letter-spacing: 0; font-size: 11.5px;
}
.secao-conta.zero { background: var(--ok-bg); color: var(--ok); }
.vazio-secao { display: flex; align-items: center; gap: 7px; color: var(--muted); font-size: 14px; }
.vazio-secao .ico { color: var(--ok); }

.resumo-texto { font: 400 17.5px/1.65 var(--serif); color: var(--ink); max-width: 72ch; }

.agora { padding: 14px 16px; border-radius: 12px; background: var(--work-bg); border: 1px solid #C9DAEA; }
.agora .secao-titulo { color: var(--work); margin-bottom: 10px; }
.agora .secao-titulo::before { background: var(--work); }
.agora-vivo { width: 7px; height: 7px; border-radius: 50%; background: var(--work); animation: pulso 1.6s ease-in-out infinite; }
.agora-lista { list-style: none; padding: 0; display: grid; gap: 8px; }
.agora-lista li { display: flex; align-items: center; gap: 8px; color: var(--ink); font-size: 14px; }
.agora-lista .ico { color: var(--work); }
.agora-texto { flex: 1; min-width: 0; }
.agora-motor { font: 600 10.5px/1.5 var(--mono); color: var(--muted); text-transform: uppercase; letter-spacing: .04em; }

.pendencias { list-style: none; padding: 0; display: grid; gap: 8px; }
.pendencias li {
  display: flex; gap: 10px; align-items: flex-start;
  padding: 10px 14px; border-radius: 9px;
  background: #FDF7EA; border: 1px solid #EFDDB6; color: #5E4310; font-size: 14px;
}
.pendencias .ico { color: #B9801C; margin-top: 2px; }

.metricas { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 10px; }
.metrica {
  display: flex; flex-direction: column-reverse; justify-content: flex-end; gap: 4px;
  padding: 12px 14px; background: var(--paper); border: 1px solid var(--line); border-radius: var(--raio);
}
.metrica dt { font-size: 12.5px; color: var(--muted); }
.metrica dd { font: 600 28px/1.05 var(--serif); color: var(--navy); font-variant-numeric: lining-nums tabular-nums; }
.metrica-alerta dd { color: var(--warn); }

/* registro da última decisão */
.registro {
  margin-bottom: 26px; padding: 12px 16px; border-radius: var(--raio);
  border: 1px solid var(--line); background: var(--paper);
}
.registro-titulo { display: flex; align-items: center; flex-wrap: wrap; gap: 8px; font-weight: 600; color: var(--ink); }
.registro-titulo time { font-weight: 400; color: var(--muted); font-size: 13px; }
.registro-aprovar { border-color: #CBE3D5; background: var(--ok-bg); }
.registro-aprovar .ico { color: var(--ok); }
.registro-ajustar { border-color: var(--gold-soft); background: var(--gold-tint); }
.registro-ajustar .ico { color: var(--gold-deep); }
.registro-descartar { border-color: #EBC9C5; background: var(--danger-bg); }
.registro-nota {
  margin-top: 8px; padding: 2px 0 2px 12px; border-left: 3px solid var(--gold);
  font: italic 400 15.5px/1.55 var(--serif); color: var(--ink-2); white-space: pre-wrap;
}

/* abas e documento */
.abas { display: flex; gap: 2px; border-bottom: 1px solid var(--line-2); overflow-x: auto; }
.aba {
  display: inline-flex; align-items: center; gap: 7px;
  padding: 10px 14px 9px; margin-bottom: -1px;
  border: 1px solid transparent; border-bottom: 0; border-radius: 9px 9px 0 0;
  background: transparent; color: var(--muted); font: 600 13.5px/1.2 var(--sans); cursor: pointer; white-space: nowrap;
}
.aba:hover { color: var(--navy); }
.aba[aria-selected="true"] {
  color: var(--navy-deep); background: var(--paper); border-color: var(--line-2);
  box-shadow: inset 0 2px 0 var(--gold);
}
.aba .ico { width: 15px; height: 15px; }

.documento-moldura {
  background: var(--paper); border: 1px solid var(--line-2); border-top: 0;
  border-radius: 0 0 12px 12px; box-shadow: var(--sombra-1);
}
.documento-moldura:focus-visible { outline-offset: -3px; }
.documento-origem {
  display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap;
  padding: 10px 20px; border-bottom: 1px solid #F0ECE4;
  font: 12px/1.4 var(--mono); color: var(--muted);
}

.documento {
  padding: 34px 44px 44px;
  font: 400 16.5px/1.72 var(--serif); color: var(--ink);
  overflow-wrap: anywhere;
  hyphens: auto;
}
.documento > * { max-width: 72ch; margin-inline: auto; }
.documento > * + * { margin-top: .85em; }
.documento h1 { font: 600 27px/1.25 var(--serif); color: var(--navy-deep); margin-bottom: .2em; }
.documento h2 {
  font: 600 20.5px/1.3 var(--serif); color: var(--navy-deep);
  margin-top: 1.7em; padding-bottom: .3em; border-bottom: 1px solid var(--gold-soft);
}
.documento h3 { font: 600 17.5px/1.35 var(--serif); color: var(--navy); margin-top: 1.4em; }
.documento h4, .documento h5, .documento h6 {
  font: 700 13px/1.4 var(--sans); letter-spacing: .06em; text-transform: uppercase; color: var(--ink-2); margin-top: 1.4em;
}
.documento h1 + *, .documento h2 + *, .documento h3 + * { margin-top: .55em; }
.documento strong { font-weight: 700; color: var(--navy-deep); }
.documento a { color: var(--navy); text-decoration-color: var(--gold); text-underline-offset: 3px; }
.documento ul, .documento ol { padding-left: 1.5em; }
.documento li + li { margin-top: .3em; }
.documento li > ul, .documento li > ol { margin-top: .3em; }
.documento li::marker { color: var(--gold-deep); }
.documento .item-tarefa { list-style: none; margin-left: -1.4em; display: flex; gap: .55em; align-items: baseline; }
.documento .tarefa {
  display: inline-grid; place-items: center; flex: none; width: 1em; height: 1em; transform: translateY(.12em);
  border: 1.5px solid var(--line-2); border-radius: 4px; font: 700 .7em/1 var(--sans); color: #fff;
}
.documento .tarefa.feita { background: var(--ok); border-color: var(--ok); }
.documento blockquote {
  padding: .7em 1.1em; border-left: 3px solid var(--gold); background: var(--gold-tint);
  border-radius: 0 8px 8px 0; color: var(--ink-2);
}
.documento blockquote > * + * { margin-top: .6em; }
.documento code { font: .86em/1.4 var(--mono); background: #F3F0E8; padding: .1em .38em; border-radius: 4px; }
.documento pre {
  padding: 14px 16px; background: #F6F3EC; border: 1px solid var(--line); border-radius: 8px;
  overflow-x: auto; font: 13px/1.55 var(--mono); hyphens: none; overflow-wrap: normal;
}
.documento pre code { background: none; padding: 0; font-size: inherit; }
.documento hr { border: 0; border-top: 1px solid var(--line-2); margin-block: 1.8em; }
.documento del { color: var(--muted); }
.documento .tabela { overflow-x: auto; border: 1px solid var(--line); border-radius: 8px; -webkit-overflow-scrolling: touch; }
.documento table { width: 100%; border-collapse: collapse; font: 13.5px/1.45 var(--sans); hyphens: none; }
.documento th {
  text-align: left; font-weight: 700; color: var(--navy-deep); background: #F5F1E8;
  padding: 8px 12px; border-bottom: 1px solid var(--line-2); white-space: nowrap;
}
.documento td { padding: 8px 12px; border-bottom: 1px solid #F0ECE4; vertical-align: top; }
.documento tbody tr:last-child td { border-bottom: 0; }
.documento tbody tr:nth-child(even) td { background: #FBFAF7; }
.documento .al-c { text-align: center; }
.documento .al-d { text-align: right; font-variant-numeric: tabular-nums; }
.documento-bruto pre { max-width: none; }
.documento-pdf { display: grid; gap: 14px; justify-items: start; padding: 8px 0 18px; }
.documento-pdf p { color: var(--muted); font: 400 15px/1.6 var(--serif); margin: 0; }
.documento-pdf .btn { text-decoration: none; }
.documento-erro { color: var(--muted); font: italic 400 15.5px/1.6 var(--serif); text-align: center; padding: 18px 0; }

.esqueleto { display: grid; gap: 12px; }
.esqueleto span {
  display: block; height: 12px; border-radius: 6px;
  background: linear-gradient(90deg, #EFEBE3 0%, #F7F5F0 50%, #EFEBE3 100%); background-size: 200% 100%;
  animation: brilho 1.3s ease-in-out infinite;
}
.esqueleto span:nth-child(1) { width: 46%; height: 20px; }
.esqueleto span:nth-child(3) { width: 92%; }
.esqueleto span:nth-child(4) { width: 78%; }
@keyframes brilho { from { background-position: 100% 0; } to { background-position: -100% 0; } }

/* ações em modo sombra */
.secao-sombra {
  padding: 16px 18px; border: 1.5px dashed var(--gold-soft); border-radius: 12px;
  background: repeating-linear-gradient(-45deg, rgba(251, 246, 234, .9) 0 10px, rgba(251, 246, 234, .55) 10px 20px);
}
.sombra-topo { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; margin-bottom: 12px; }
.sombra-topo .secao-titulo { margin: 0; }
.selo-sombra {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 4px 10px; border: 1px solid var(--gold); border-radius: 999px;
  color: var(--gold-deep); background: var(--paper); font: 700 11.5px/1.2 var(--sans); letter-spacing: .03em;
}
.selo-sombra .ico { width: 13px; height: 13px; }
.acoes { list-style: none; padding: 0; display: grid; gap: 8px; }
.acao {
  display: flex; gap: 10px; align-items: flex-start;
  padding: 10px 12px; background: rgba(255, 255, 255, .8); border: 1px solid var(--line); border-radius: 9px;
}
.acao > .ico { color: var(--gold-deep); margin-top: 2px; }
.acao-titulo { color: var(--ink); font-size: 14px; }
.acao-tipo { font-weight: 700; color: var(--navy-deep); margin-right: 6px; }
.acao-meta { margin-top: 2px; font-size: 12.5px; color: var(--muted); }
.sombra-nota { margin-top: 10px; font-size: 12.5px; color: var(--muted); }

/* linha do tempo */
.linha-tempo { list-style: none; padding: 0; position: relative; }
.linha-tempo::before { content: ""; position: absolute; left: 6px; top: 8px; bottom: 8px; width: 2px; background: var(--line); border-radius: 2px; }
.evento { position: relative; padding: 0 0 16px 28px; }
.evento:last-child { padding-bottom: 0; }
.evento-marca {
  position: absolute; left: 0; top: 4px; width: 14px; height: 14px; border-radius: 50%;
  background: var(--paper); border: 2px solid var(--line-2);
}
.evento-etapa .evento-marca { border-color: var(--gold); background: var(--gold-tint); }
.evento-decisao .evento-marca { border-color: var(--navy); background: var(--navy); box-shadow: inset 0 0 0 2px var(--paper); }
.evento-erro .evento-marca { border-color: var(--danger); background: var(--danger-bg); }
.evento-texto { font-size: 14px; color: var(--ink); white-space: pre-wrap; overflow-wrap: anywhere; }
.evento-erro .evento-texto { color: var(--danger); }
.evento-meta { margin-top: 2px; font-size: 12px; color: var(--muted); display: flex; flex-wrap: wrap; gap: 4px 10px; }
.evento-tipo { font-weight: 600; text-transform: uppercase; letter-spacing: .06em; font-size: 10.5px; }
.evento-etapa .evento-tipo { color: var(--gold-deep); }
.evento-decisao .evento-tipo { color: var(--navy); }
.evento-erro .evento-tipo { color: var(--danger); }

/* atendimento na gaveta */
.chip-rascunho {
  display: inline-flex; align-items: center; gap: 5px; padding: 3px 9px; border-radius: 999px;
  border: 1px dashed var(--gold); color: var(--gold-deep); background: var(--gold-tint); font: 700 11.5px/1.3 var(--sans);
}
.chip-rascunho .ico { width: 13px; height: 13px; }
.nota-rascunho {
  display: flex; gap: 10px; align-items: flex-start; margin-bottom: 24px; padding: 11px 14px; border-radius: var(--raio);
  border: 1.5px dashed var(--gold-soft); background: var(--gold-tint); color: var(--ink-2); font-size: 13.5px;
}
.nota-rascunho .ico { color: var(--gold-deep); margin-top: 2px; }
.nota-rascunho strong { color: var(--gold-deep); }
.at-dados { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 10px; margin-bottom: 14px; }
.at-dados div { padding: 10px 14px; background: var(--paper); border: 1px solid var(--line); border-radius: var(--raio); }
.at-dados dt { font-size: 12px; color: var(--muted); }
.at-dados dd { margin-top: 2px; font: 600 15px/1.35 var(--serif); color: var(--navy-deep); }
.at-pedido-grande {
  margin-bottom: 14px; padding: 12px 16px; border-left: 3px solid var(--gold); background: var(--paper);
  border-radius: 0 var(--raio) var(--raio) 0; font: 400 16px/1.55 var(--serif); color: var(--ink);
}
.at-pedido-grande span {
  display: block; margin-bottom: 3px; font: 700 10.5px/1.3 var(--sans); letter-spacing: .08em; text-transform: uppercase; color: var(--gold-deep);
}
.secao-precisa .secao-titulo { color: var(--warn); }
.secao-dica { margin-top: 10px; font-size: 13.5px; color: var(--ink-2); }

/* gaveta do atendimento: cabeçalho de uma linha + abas Roteiro · Conversa · Detalhes */
.gaveta-topo-at { display: block; padding: 16px 28px 0; }
.at-topo-linha { display: flex; align-items: flex-start; gap: 12px; }
.at-topo-linha .gaveta-cabeca { flex: 1; }
.gaveta-topo-at .gaveta-titulo { font-size: 23px; }
.gaveta-topo-at .gaveta-sub { margin-top: 3px; }
.btn-icone {
  display: grid; place-items: center; width: 44px; height: 44px; margin: -4px 0 0 -10px; flex: none;
  border: 0; border-radius: 10px; background: transparent; color: var(--navy); cursor: pointer;
}
.btn-icone .ico { width: 22px; height: 22px; }
.btn-icone:hover { background: var(--bg); }
.abas-at { display: flex; gap: 4px; margin: 12px -6px 0; }
.aba-at {
  all: unset; box-sizing: border-box; cursor: pointer; position: relative;
  display: inline-flex; align-items: center; gap: 7px; min-height: 44px; padding: 0 14px;
  font: 600 14.5px/1 var(--sans); color: var(--muted); border-bottom: 3px solid transparent;
  transition: color .15s, border-color .15s;
}
.aba-at:hover { color: var(--navy); }
.aba-at[aria-selected="true"] { color: var(--navy-deep); border-bottom-color: var(--gold); }
.aba-at:focus-visible { outline: 3px solid var(--gold); outline-offset: -3px; border-radius: 6px; }
.aba-at-conta {
  display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 999px;
  background: rgba(14, 42, 71, .08); color: var(--navy); font: 700 11.5px/1 var(--sans); font-variant-numeric: tabular-nums;
}
.aba-at-ponto { width: 8px; height: 8px; border-radius: 50%; background: var(--work); }
.aba-at-ponto.alerta { background: #C98A1E; }
.gaveta-rolagem-at { padding-top: 20px; }
.gaveta-rolagem-at[data-aba="conversa"] { display: flex; flex-direction: column; }
.gaveta-rolagem-at[data-aba="conversa"] > .secao-conversa { margin-top: auto; margin-bottom: 0; }
.gaveta-rolagem-at[data-aba="conversa"] > .secao-precisa + .secao-conversa { margin-top: 0; }
.gaveta-rolagem-at:focus { outline: none; }
.secao-roteiro { margin-bottom: 8px; }
.roteiro-barra { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; margin-bottom: 12px; }
.btn-pdf { padding: 8px 14px; min-height: 40px; }
.btn-pdf .ico { color: var(--gold-deep); }
.documento-roteiro {
  padding: 26px 32px 32px; background: var(--paper); border: 1px solid var(--line); border-radius: 12px; box-shadow: var(--sombra-1);
}
.roteiro-vazio { padding: 22px 18px; border: 1.5px dashed var(--line-2); border-radius: 12px; line-height: 1.5; align-items: flex-start; }
.roteiro-vazio .ico { color: var(--work); margin-top: 3px; }
.msg-lendo { font-weight: 600; color: var(--work); }

/* conversa com o robô */
.conversa { list-style: none; padding: 0; display: flex; flex-direction: column; gap: 10px; }
.msg { max-width: min(620px, 88%); padding: 10px 14px 11px; border-radius: 14px; border: 1px solid var(--line); background: var(--paper); }
.msg-pessoa { align-self: flex-end; background: var(--navy); border-color: var(--navy); color: #fff; border-bottom-right-radius: 4px; }
.msg-robo { align-self: flex-start; border-bottom-left-radius: 4px; }
.msg-quem { display: flex; align-items: center; flex-wrap: wrap; gap: 6px; margin-bottom: 4px; font: 700 12px/1.3 var(--sans); color: var(--muted); }
.msg-quem time { font-weight: 400; }
.msg-quem .ico { width: 14px; height: 14px; color: var(--work); }
.msg-pessoa .msg-quem { color: var(--gold-soft); }
.msg-texto { font-size: 14.5px; line-height: 1.55; overflow-wrap: anywhere; }
.msg-pessoa .msg-texto { white-space: pre-wrap; }
.msg-robo .msg-texto > * + * { margin-top: .6em; }
.msg-robo .msg-texto ul, .msg-robo .msg-texto ol { padding-left: 1.3em; }
.msg-robo .msg-texto h1, .msg-robo .msg-texto h2, .msg-robo .msg-texto h3 { font: 600 15px/1.35 var(--serif); color: var(--navy-deep); }
.msg-robo .msg-texto code { font: .86em/1.4 var(--mono); background: #F3F0E8; padding: .1em .35em; border-radius: 4px; }
.msg-robo .msg-texto a { color: var(--navy); }
.msg-robo .msg-texto .tabela { overflow-x: auto; }
.msg-robo .msg-texto table { border-collapse: collapse; font-size: 13px; }
.msg-robo .msg-texto th, .msg-robo .msg-texto td { padding: 4px 8px; border: 1px solid var(--line); text-align: left; }
.msg-local { opacity: .78; }
.msg-falhou { background: var(--danger-bg); border-color: #EBC9C5; color: var(--danger); }
.msg-falhou .msg-quem { color: var(--danger); }
.msg-erro, .msg-enviando { font-weight: 600; }
.msg-tentar { margin-top: 6px; padding: 6px 10px; color: var(--danger); }
.msg-digitando { background: var(--work-bg); border-color: #C9DAEA; color: var(--work); }
.msg-digitando .msg-texto { font-size: 13.5px; }
.msg-parado { background: var(--warn-bg); border-color: #EFD9AE; color: var(--warn); }
.msg-parado .ico { color: var(--warn); }
.digitando { display: inline-flex; gap: 3px; margin-right: 4px; vertical-align: middle; }
.digitando i { width: 5px; height: 5px; border-radius: 50%; background: currentColor; animation: digitando 1.2s ease-in-out infinite; }
.digitando i:nth-child(2) { animation-delay: .15s; }
.digitando i:nth-child(3) { animation-delay: .3s; }
@keyframes digitando { 0%, 60%, 100% { opacity: .25; transform: none; } 30% { opacity: 1; transform: translateY(-2px); } }
.conversa-mais { align-self: center; }
.conversa-vazia { align-items: flex-start; line-height: 1.5; padding: 18px; border: 1.5px dashed var(--line-2); border-radius: 12px; }
.conversa-vazia .ico { color: var(--work); margin-top: 3px; }

.decisao.compositor { display: block; padding-top: 12px; padding-bottom: 12px; }
.msg-form { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 6px 10px; align-items: end; }
.msg-form textarea, .autor-linha input {
  width: 100%; padding: 10px 12px; border: 1px solid var(--line-2); border-radius: 10px;
  font: 400 15px/1.45 var(--sans); color: var(--ink); background: #FFFEFB;
}
.msg-form textarea { min-height: 46px; max-height: 30vh; resize: none; field-sizing: content; }
.msg-form textarea:focus, .autor-linha input:focus { outline: 3px solid rgba(194, 144, 47, .5); outline-offset: 0; border-color: var(--gold); }
.autor-linha input[aria-invalid="true"] { border-color: var(--danger); }
.msg-enviar { min-height: 46px; }
.msg-ajuda { grid-column: 1 / -1; font-size: 12px; color: var(--muted); }
.msg-ajuda strong { color: var(--ink-2); }
.link { all: unset; cursor: pointer; color: var(--navy); text-decoration: underline; text-decoration-color: var(--gold); text-underline-offset: 2px; }
.link:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }
.autor-form { display: grid; gap: 6px; }
.autor-linha { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-top: 4px; }
.autor-linha input { flex: 1 1 200px; min-height: 46px; }
.autor-linha .btn { min-height: 46px; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }

/* ficha: o que o Astrea já sabe do caso, com a fonte de cada linha (contrato-ficha.md na fábrica) */
.chips-ficha { list-style: none; padding: 0; display: flex; flex-wrap: wrap; gap: 5px; }
.at .chips-ficha { margin-top: 3px; }
.chip-ficha {
  display: inline-flex; align-items: center; gap: 5px; padding: 3px 9px 3px 7px; border-radius: 999px;
  font: 600 12px/1.3 var(--sans); background: var(--bg-col); color: var(--ink-2);
}
.chip-ficha .ico { width: 13px; height: 13px; flex: none; }
.chip-alerta { background: var(--danger-bg); color: var(--danger); }
.chip-aviso { background: var(--warn-bg); color: var(--warn); }
.chip-ok { background: var(--ok-bg); color: var(--ok); }
.chip-decisao { background: var(--navy); color: #fff; }
.chips-ficha-topo { margin-bottom: 18px; }
.chips-ficha-topo .chip-ficha { font-size: 13px; padding: 5px 11px 5px 9px; }

.ficha-blocos { display: grid; gap: 12px; }
.ficha-bloco { padding: 12px 16px 13px; background: var(--paper); border: 1px solid var(--line); border-radius: var(--raio); }
.ficha-titulo { margin-bottom: 8px; font: 700 11px/1.3 var(--sans); letter-spacing: .08em; text-transform: uppercase; color: var(--gold-deep); }
.ficha-itens { list-style: none; padding: 0; display: grid; gap: 9px; }
.ficha-item { display: flex; gap: 9px; align-items: flex-start; font-size: 14.5px; line-height: 1.5; color: var(--ink); }
.ficha-item > .ico { width: 15px; height: 15px; margin-top: 3px; flex: none; }
.ficha-ponto { width: 5px; height: 5px; margin: 9px 5px 0; border-radius: 50%; background: var(--line-2); flex: none; }
.ficha-texto { min-width: 0; overflow-wrap: anywhere; }
.ficha-fonte { display: block; margin-top: 1px; font-size: 12px; color: var(--muted); }
.nivel-alerta > .ico { color: var(--danger); }
.nivel-alerta .ficha-texto { color: var(--danger); font-weight: 500; }
.nivel-aviso > .ico { color: #B9801C; }
.nivel-ok > .ico { color: var(--ok); }
.ficha-pergunta { border-left: 3px solid var(--gold); }
.ficha-pergunta .ficha-item { font: 400 15.5px/1.55 var(--serif); }
.ficha-pergunta .ficha-fonte { font-family: var(--sans); }
.ficha-rodape { display: flex; gap: 8px; align-items: flex-start; margin-top: 16px; font-size: 12.5px; color: var(--muted); }
.ficha-rodape .ico { width: 14px; height: 14px; margin-top: 1px; flex: none; }

/* pacote de decisão: a pergunta, a recomendação, as opções e o fato que decide — quem decide só escolhe */
.pacote { padding: 16px 18px; border-radius: 12px; background: var(--gold-tint); border: 1.5px solid var(--gold-soft); }
.pacote .secao-titulo { color: var(--gold-deep); margin-bottom: 8px; }
.pacote-pergunta { font: 600 18px/1.4 var(--serif); color: var(--navy-deep); }
.pacote-rec, .pacote-fato { margin-top: 10px; font-size: 14.5px; line-height: 1.5; color: var(--ink); }
.pacote-rec span, .pacote-fato span {
  display: block; margin-bottom: 2px; font: 700 10.5px/1.3 var(--sans); letter-spacing: .08em; text-transform: uppercase; color: var(--gold-deep);
}
.pacote-opcoes { margin: 12px 0 0; padding: 0; list-style: none; display: grid; gap: 8px; counter-reset: opcao; }
.pacote-opcoes li {
  counter-increment: opcao; display: grid; grid-template-columns: 26px 1fr; column-gap: 8px;
  padding: 10px 12px; background: var(--paper); border: 1px solid var(--line); border-radius: 9px; font-size: 14px;
}
.pacote-opcoes li::before {
  content: counter(opcao); grid-row: span 2; display: grid; place-items: center; width: 24px; height: 24px;
  border-radius: 50%; background: var(--navy); color: #fff; font: 700 12px/1 var(--sans);
}
.pacote-opcoes strong { color: var(--navy-deep); }
.pacote-opcoes span { color: var(--ink-2); }
.pacote-fontes { margin-top: 10px; font-size: 12.5px; color: var(--muted); }
.pacote-rodape { margin-top: 8px; font-size: 12.5px; color: var(--muted); }

/* cálculos no Prévius: o robô propõe, uma pessoa confirma, o robô roda e mostra o resultado */
.card-calculo {
  display: flex; gap: 6px; align-items: center; align-self: flex-start;
  padding: 4px 9px 4px 8px; border-radius: 999px; background: var(--warn-bg); color: var(--warn);
  font: 600 12px/1.3 var(--sans);
}
.card-calculo .ico { width: 14px; height: 14px; flex: none; }
.at .card-calculo { margin-top: 2px; }
.calc-intro { margin-bottom: 12px; font-size: 13.5px; color: var(--ink-2); }
.calc-lista { display: grid; gap: 14px; }
.calc {
  --acento: var(--line-2);
  padding: 14px 16px 14px 18px; background: var(--paper); border: 1px solid var(--line); border-radius: var(--raio);
  box-shadow: var(--sombra-1), inset 3px 0 0 var(--acento); min-width: 0;
}
.calc.espera { --acento: #C98A1E; background: #FFFBF2; border-color: #E9C77F; }
.calc-pronto { --acento: var(--ok); }
.calc-rodando, .calc-na_fila { --acento: var(--work); }
.calc-falhou { --acento: var(--danger); }
.calc-recusado { --acento: var(--line); background: var(--bg); }
.calc-recusado .calc-titulo { color: var(--muted); }
.calc-topo { display: flex; align-items: center; justify-content: space-between; gap: 8px; flex-wrap: wrap; margin-bottom: 8px; }
.calc-selo {
  display: inline-flex; align-items: center; gap: 5px; padding: 2px 8px 2px 6px; border-radius: 6px;
  background: var(--navy); color: #fff; font: 700 10.5px/1.5 var(--sans); letter-spacing: .08em;
}
.calc-selo .ico { width: 13px; height: 13px; color: var(--gold); }
.calc-estado {
  display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px 3px 8px; border-radius: 999px;
  font: 600 12px/1.3 var(--sans); background: var(--bg-col); color: var(--ink-2);
}
.calc-estado .ico { width: 14px; height: 14px; }
.calc-estado-proposto { background: var(--warn-bg); color: var(--warn); }
.calc-estado-na_fila, .calc-estado-rodando { background: var(--work-bg); color: var(--work); }
.calc-estado-pronto, .calc-estado-respondido { background: var(--ok-bg); color: var(--ok); }
.calc:focus { outline: none; }
.calc:focus-visible { outline: 3px solid var(--gold); outline-offset: 2px; }
.calc-estado-falhou { background: var(--danger-bg); color: var(--danger); }
.calc-titulo { font: 600 17px/1.3 var(--serif); color: var(--navy-deep); overflow-wrap: anywhere; }
.calc-previus { margin-top: 3px; font-size: 13px; color: var(--muted); overflow-wrap: anywhere; }
.calc-previus strong { color: var(--ink-2); font-weight: 600; }
.calc-params { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: 8px; margin-top: 12px; }
.calc-params div { padding: 8px 12px; background: var(--bg); border: 1px solid var(--line); border-radius: 8px; min-width: 0; }
.calc-params dt { font-size: 11.5px; color: var(--muted); }
.calc-params dd { margin-top: 1px; font: 600 14px/1.35 var(--sans); color: var(--ink); overflow-wrap: anywhere; }
.calc-obs { margin-top: 12px; font-size: 14px; line-height: 1.55; color: var(--ink-2); overflow-wrap: anywhere; }
.calc-obs > * + * { margin-top: .5em; }
.calc-obs ul, .calc-obs ol { padding-left: 1.3em; }
.calc-obs p { margin: 0; }
.calc-meta { margin-top: 10px; font-size: 12px; color: var(--muted); }
.calc-nota { margin-top: 8px; font: italic 400 14px/1.45 var(--serif); color: var(--ink-2); }
.calc-status {
  display: flex; align-items: center; gap: 8px; margin-top: 12px; padding: 9px 12px; border-radius: 8px;
  background: var(--work-bg); color: var(--work); font-size: 14px; line-height: 1.35;
}
.calc-status .ico { width: 16px; height: 16px; flex: none; }
.calc-status .digitando { margin-right: 0; }
.calc-status-erro { background: var(--danger-bg); color: var(--danger); }
.calc-status-espera { background: var(--ok-bg); color: var(--ok); }
.calc-acoes { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 14px; }
.calc-confirma { margin-top: 14px; padding: 14px; border: 1.5px solid var(--gold-soft); border-radius: var(--raio); background: var(--gold-tint); display: grid; gap: 10px; }
.calc-confirma-titulo { font: 600 16px/1.3 var(--serif); color: var(--navy-deep); }
.calc-confirma-texto { font-size: 13.5px; color: var(--ink-2); overflow-wrap: anywhere; }
.calc-campo { display: grid; gap: 4px; }
.calc-campo label { font-size: 12.5px; font-weight: 600; color: var(--ink-2); }
.calc-campo label span { font-weight: 400; color: var(--muted); }
.calc-campo input, .calc-campo textarea {
  width: 100%; padding: 10px 12px; border: 1px solid var(--line-2); border-radius: 10px;
  font: 400 15px/1.45 var(--sans); color: var(--ink); background: #FFFEFB;
}
.calc-campo textarea { resize: vertical; }
.calc-campo input:focus, .calc-campo textarea:focus { outline: 3px solid rgba(194, 144, 47, .5); outline-offset: 0; border-color: var(--gold); }
.calc-campo input[aria-invalid="true"] { border-color: var(--danger); }
.calc-confirma .calc-acoes { margin-top: 0; }
.calc-enviando { font-size: 12.5px; color: var(--muted); }
.calc-mais { margin-top: 12px; text-align: center; }

.calc-resultado { margin-top: 14px; display: grid; gap: 12px; }
.calc-tabela { overflow-x: auto; border: 1px solid var(--line); border-radius: var(--raio); }
.calc-tabela table { width: 100%; border-collapse: collapse; font-size: 14px; }
.calc-tabela th {
  padding: 8px 12px; text-align: left; background: var(--bg-col); font: 700 11px/1.3 var(--sans);
  letter-spacing: .06em; text-transform: uppercase; color: var(--muted);
}
.calc-tabela td { padding: 10px 12px; border-top: 1px solid #F0ECE4; vertical-align: top; }
.calc-tabela .num { text-align: right; white-space: nowrap; font-variant-numeric: tabular-nums lining-nums; }
.calc-regra strong { font-weight: 600; color: var(--navy-deep); }
.calc-regra small { display: block; margin-top: 2px; font-size: 12.5px; line-height: 1.4; color: var(--muted); }
.calc-rmi { display: flex; flex-direction: column; align-items: flex-end; }
.calc-valor { font: 600 15px/1.3 var(--serif); color: var(--navy-deep); }
.calc-sem-direito { color: var(--muted); font-style: italic; }
.calc-tabela tr.maior td { background: var(--ok-bg); }
.calc-maior { display: block; margin-top: 2px; font: 700 11px/1.3 var(--sans); color: var(--ok); }
.calc-aviso { display: flex; gap: 8px; align-items: flex-start; font-size: 13px; color: var(--ink-2); }
.calc-aviso .ico { width: 16px; height: 16px; flex: none; margin-top: 1px; color: var(--gold-deep); }
.calc-resumo { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 8px; }
.calc-resumo div { padding: 8px 12px; background: var(--bg); border: 1px solid var(--line); border-radius: 8px; }
.calc-resumo dt { font-size: 11.5px; color: var(--muted); }
.calc-resumo dd { margin-top: 1px; font: 600 14px/1.35 var(--sans); color: var(--ink); }

/* barra de decisão */
.decisao {
  display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap;
  padding: 14px 28px 16px;
  background: var(--paper); border-top: 1px solid var(--line);
  box-shadow: 0 -10px 24px rgba(6, 30, 55, .07);
}
.decisao[hidden] { display: none; }
.decisao-texto { min-width: 0; }
.decisao-titulo { display: block; font: 600 16px/1.3 var(--serif); color: var(--navy-deep); }
.decisao-sub { font-size: 12.5px; color: var(--muted); margin-top: 2px; }
.decisao-botoes { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; margin-left: auto; }
.decisao-form { display: grid; gap: 8px; width: 100%; }
.decisao-form textarea {
  width: 100%; min-height: 96px; resize: vertical;
  padding: 10px 12px; border: 1px solid var(--line-2); border-radius: 9px;
  font: 400 15px/1.5 var(--serif); color: var(--ink); background: #FFFEFB;
}
.decisao-form textarea:focus { outline: 3px solid rgba(194, 144, 47, .5); outline-offset: 0; border-color: var(--gold); }
.decisao-form textarea[aria-invalid="true"] { border-color: var(--danger); }
.decisao-form .rodape-form { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.campo-erro { color: var(--danger); font-size: 13px; font-weight: 600; }
.campo-erro[hidden] { display: none; }

.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  padding: 10px 17px; border-radius: 9px; border: 1px solid transparent;
  font: 600 14px/1.2 var(--sans); cursor: pointer; text-decoration: none; white-space: nowrap;
  transition: background .15s, border-color .15s, color .15s, box-shadow .15s, transform .1s;
}
.btn:active { transform: translateY(1px); }
.btn[disabled] { opacity: .6; cursor: progress; }
.btn-primario { background: var(--navy); color: #fff; box-shadow: 0 1px 0 rgba(6, 30, 55, .3), inset 0 -1px 0 rgba(0, 0, 0, .2); }
.btn-primario:hover { background: var(--navy-90); }
.btn-primario .ico { color: var(--gold); }
.btn-secundario { background: var(--paper); color: var(--navy); border-color: var(--line-2); }
.btn-secundario:hover { border-color: var(--navy); }
.btn-sutil { background: transparent; color: var(--muted); }
.btn-sutil:hover { color: var(--danger); background: var(--danger-bg); }
.btn-perigo { background: var(--danger); color: #fff; }
.btn-perigo:hover { background: #8A2722; }
.btn-astrea { background: var(--paper); color: var(--navy); border-color: var(--line-2); padding: 9px 14px; }
.btn-astrea:hover { border-color: var(--gold); color: var(--navy-deep); background: var(--gold-tint); }
.btn-astrea .ico { color: var(--gold-deep); width: 15px; height: 15px; }

/* ---------- busca (lupa): paleta no desktop, folha em tela cheia no celular ---------- */

.busca { position: fixed; inset: 0; z-index: 50; }
.busca[hidden] { display: none; }
.busca-veu { position: absolute; inset: 0; background: rgba(6, 30, 55, .42); opacity: 0; transition: opacity .18s ease; }
.busca.aberta .busca-veu { opacity: 1; }
.busca-caixa {
  position: absolute; left: 50%; top: 10vh; width: min(640px, calc(100vw - 32px)); max-height: 76vh;
  display: flex; flex-direction: column; overflow: hidden;
  background: var(--paper); border-radius: 14px; box-shadow: 0 24px 60px rgba(6, 30, 55, .32), 0 2px 8px rgba(6, 30, 55, .12);
  transform: translate(-50%, 8px) scale(.985); opacity: 0; transition: transform .2s var(--curva), opacity .16s ease;
}
.busca.aberta .busca-caixa { transform: translate(-50%, 0); opacity: 1; }
html.busca-aberta, html.busca-aberta body { overflow: hidden; }
.busca-topo { display: flex; align-items: center; gap: 10px; padding: 10px 12px 10px 18px; border-bottom: 1px solid var(--line); }
.busca-topo > .ico { width: 20px; height: 20px; color: var(--gold-deep); }
#busca-campo {
  flex: 1; min-width: 0; min-height: 44px; border: 0; outline: 0; background: transparent;
  font: 400 17px/1.3 var(--sans); color: var(--ink);
}
#busca-campo::placeholder { color: #7b8492; }
#busca-campo::-webkit-search-cancel-button { display: none; }
.busca-fechar {
  display: inline-flex; align-items: center; min-height: 44px; padding: 0 10px; border: 0; border-radius: 9px;
  background: transparent; color: var(--navy); font: 600 14.5px/1 var(--sans); cursor: pointer;
}
.busca-fechar:hover { background: var(--bg); }
.busca-corpo { flex: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain; padding: 6px 8px 10px; }
.busca-grupo + .busca-grupo { margin-top: 6px; border-top: 1px solid #F0ECE4; padding-top: 4px; }
.busca-grupo-titulo { padding: 10px 10px 6px; font: 700 11px/1.2 var(--sans); letter-spacing: .1em; text-transform: uppercase; color: var(--muted); }
.busca-item, .busca-caso {
  display: flex; align-items: center; gap: 12px; min-height: 52px; padding: 9px 10px; border-radius: 10px;
  cursor: pointer; color: var(--ink);
}
.busca-item[aria-selected="true"], .busca-caso[aria-selected="true"] { background: var(--gold-tint); box-shadow: inset 3px 0 0 var(--gold); }
.busca-texto { flex: 1; min-width: 0; display: grid; gap: 2px; }
.busca-nome { font: 600 15.5px/1.3 var(--serif); color: var(--navy-deep); overflow-wrap: anywhere; }
.busca-sub { font-size: 13px; color: var(--ink-2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.busca-meta { display: flex; flex-wrap: wrap; gap: 2px 10px; font-size: 12.5px; color: var(--muted); }
.busca-etapa { font-weight: 600; color: var(--ink-2); }
.busca-etapa.alerta { color: #7A4E06; }
.busca-tipo {
  flex: none; width: 92px; padding: 4px 0; border-radius: 6px; text-align: center;
  font: 700 10.5px/1.2 var(--sans); letter-spacing: .06em; text-transform: uppercase;
}
.busca-tipo-at { background: var(--work-bg); color: var(--work); }
.busca-tipo-tese { background: var(--gold-tint); color: var(--gold-deep); border: 1px solid var(--gold-soft); }
.busca-item.passado .busca-nome { color: var(--ink-2); }
.busca-ir { flex: none; font: 600 13px/1 var(--sans); color: var(--navy); opacity: 0; display: inline-flex; align-items: center; gap: 5px; }
.busca-ir .ico { width: 15px; height: 15px; color: var(--gold-deep); }
[aria-selected="true"] > .busca-ir { opacity: 1; }
.busca-ir.conversar { opacity: 1; color: var(--ink-2); }
.busca-cliente { padding: 2px 0 6px; }
.busca-cliente + .busca-cliente { border-top: 1px dashed #EDE7DB; }
.busca-cliente-nome { padding: 8px 10px 2px; font: 600 15.5px/1.3 var(--serif); color: var(--navy-deep); }
.busca-caso { padding-left: 22px; min-height: 48px; }
.busca-caso-titulo { font-size: 14px; color: var(--ink); overflow-wrap: anywhere; }
.busca-caso.inativo .busca-caso-titulo { color: var(--muted); }
.busca-inativo { font-weight: 600; color: #8a6f6b; }
.busca mark { background: #F6E3B4; color: inherit; border-radius: 3px; padding: 0 1px; }
.busca-dica { padding: 6px 12px 4px; color: var(--muted); font-size: 14px; line-height: 1.5; }
.busca-dica:empty { display: none; }
.busca-dica-titulo { display: flex; align-items: center; gap: 8px; margin-bottom: 4px; font: 600 15.5px/1.35 var(--serif); color: var(--navy-deep); }
.busca-dica-titulo .ico { color: var(--gold-deep); }
.busca-carregando { color: var(--muted); }
.busca-aviso { display: flex; gap: 8px; align-items: flex-start; margin-top: 10px; padding: 10px 12px; border-radius: 10px; background: var(--bg); color: var(--ink-2); font-size: 13px; }
.busca-aviso .ico { margin-top: 2px; color: var(--work); }
.busca-atualizado { margin-top: 6px; font-size: 12px; color: var(--muted); }
.busca-rodape {
  display: flex; gap: 18px; padding: 9px 16px; border-top: 1px solid var(--line); background: #FBFAF7;
  font-size: 12px; color: var(--muted);
}
.busca-rodape span { display: inline-flex; align-items: center; gap: 5px; }
.busca-conversa { display: grid; gap: 8px; padding: 4px 0 6px; }
.busca-voltar { display: inline-flex; align-items: center; gap: 4px; justify-self: start; min-height: 32px; font-size: 13.5px; }
.busca-voltar .ico { width: 15px; height: 15px; }
.busca-conversa-quem { font: 400 15.5px/1.4 var(--serif); color: var(--ink); }
.busca-conversa-quem strong { color: var(--navy-deep); font-weight: 600; }
.busca-conversa-ajuda { font-size: 13.5px; color: var(--ink-2); }
.busca-rotulo { margin-top: 4px; font: 600 13px/1.3 var(--sans); color: var(--ink-2); }
.busca-conversa textarea, .busca-conversa input {
  width: 100%; padding: 10px 12px; border: 1px solid var(--line-2); border-radius: 10px;
  font: 400 16px/1.45 var(--sans); color: var(--ink); background: #FFFEFB;
}
.busca-conversa textarea { min-height: 96px; resize: vertical; }
.busca-conversa textarea:focus, .busca-conversa input:focus { outline: 3px solid rgba(194, 144, 47, .5); outline-offset: 0; border-color: var(--gold); }
.busca-conversa [aria-invalid="true"] { border-color: var(--danger); }
.busca-conversa-botoes { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; }
.busca-conversa-botoes .btn { min-height: 46px; }

/* ---------- avisos (toasts) ---------- */

.avisos {
  position: fixed; left: 50%; bottom: 22px; z-index: 60; transform: translateX(-50%);
  display: grid; gap: 8px; width: min(560px, calc(100vw - 32px)); pointer-events: none;
}
.aviso {
  pointer-events: auto;
  display: flex; align-items: center; gap: 12px;
  padding: 12px 10px 12px 16px; border-radius: 11px;
  background: var(--navy-deep); color: #fff; box-shadow: 0 14px 34px rgba(6, 30, 55, .3);
  border-left: 4px solid var(--gold);
  animation: entrar .28s var(--curva);
}
.aviso > .ico { color: var(--gold); width: 18px; height: 18px; }
.aviso p { flex: 1; font-size: 14px; line-height: 1.4; }
.aviso-erro { border-left-color: #E36B5F; }
.aviso-erro > .ico { color: #F2A198; }
.aviso-fechar {
  display: grid; place-items: center; width: 30px; height: 30px; flex: none;
  border: 0; border-radius: 7px; background: transparent; color: rgba(255, 255, 255, .7); cursor: pointer;
}
.aviso-fechar:hover { background: rgba(255, 255, 255, .1); color: #fff; }
.aviso.saindo { opacity: 0; transform: translateY(6px); transition: opacity .22s, transform .22s; }
@keyframes entrar { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }

/* ---------- telas menores ---------- */

@media (max-width: 1100px) {
  .topo-busca { min-width: 0; }
  .topo-busca-atalho { display: none; }
}
@media (max-width: 900px) {
  .topo { padding: 10px 16px; }
  .marca-nome { font-size: 17px; }
  .topo-busca-texto, .sombra-texto { display: none; }
  .topo-busca, .sombra-botao { width: 44px; min-height: 44px; padding: 0; justify-content: center; border-radius: 12px; }
  .sombra-botao .ico { width: 18px; height: 18px; }
  .topo-busca .ico { width: 20px; height: 20px; }
  .resumo-quadro { padding: 0 16px; }
  .resumo-nota { display: none; }
  .feed { max-width: 100%; }
  .feed-texto { display: none; }
  .quadro { padding: 14px 16px 18px; }
  .coluna { flex-basis: 228px; }
  .gaveta-topo, .gaveta-rolagem, .decisao { padding-left: 18px; padding-right: 18px; }
  .documento-roteiro { padding: 22px 22px 26px; }
  .documento { padding: 24px 22px 32px; font-size: 16px; }
  .gaveta-titulo { font-size: 22px; }
  .visoes { order: 3; }
}

/* ---------- celular ---------- */
/* Uma coluna por tela, com encaixe; colunas vazias saem do caminho (o resumo já conta). A gaveta vira tela cheia
   com topo compacto, o documento usa a largura toda e a barra de decisão fica fixa no pé, com alvos de toque ≥ 44px. */
.so-celular { display: none; }
@media (max-width: 560px) {
  body { font-size: 15px; }
  .so-celular { display: revert; }
  .so-tela-grande { display: none !important; }

  /* topo numa linha só: alternador + lupa + selo do modo sombra + ponto "ao vivo" (a marca fica para o leitor de tela) */
  .topo { flex-wrap: nowrap; padding: 6px 10px; gap: 6px; padding-top: max(6px, env(safe-area-inset-top)); border-bottom-width: 2px; }
  .marca { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
  .topo-direita { flex-wrap: nowrap; gap: 2px; }
  .topo-busca, .sombra-botao { border-color: transparent; background: transparent; }
  .topo-busca { color: #fff; }
  .conexao { width: 26px; height: 44px; justify-content: center; }
  .conexao-texto { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
  .sombra-pop { position: fixed; left: 10px; right: 10px; top: calc(56px + env(safe-area-inset-top)); width: auto; }

  .resumo-quadro { padding: 0 14px; min-height: 0; gap: 0; }
  .resumo-itens { gap: 6px 12px; padding: 8px 0; }
  .resumo-item { font-size: 13px; }
  .resumo-item strong { font-size: 15.5px; }
  .resumo-revisar { width: 100%; justify-content: center; padding: 9px 12px; font-size: 14.5px; }
  .resumo-revisar strong { font-size: 17px; }
  .resumo-quadro > * { min-width: 0; }
  .feed { flex: 1 1 100%; width: 100%; max-width: 100%; min-width: 0; border-top: 1px solid #F0ECE4; }
  .feed-ultimo { padding: 0; min-height: 44px; min-width: 0; }
  .feed-texto { display: block; flex: 1; }
  .feed-painel { left: 0; right: 0; width: auto; }
  .feed-item { padding: 10px 8px; }

  .quadro { scroll-snap-type: x mandatory; gap: 10px; padding: 12px 12px 14px; scroll-padding-inline: 12px; }
  .coluna { flex: 0 0 calc(100vw - 44px); max-width: none; scroll-snap-align: start; }
  .coluna-vazia { display: none; }
  .coluna-cards { padding-bottom: max(12px, env(safe-area-inset-bottom)); }
  .card { padding: 13px 14px 12px 16px; }
  .card-titulo { font-size: 16px; }
  .card-beneficio { font-size: 13px; display: -webkit-box; -webkit-line-clamp: 3; -webkit-box-orient: vertical; overflow: hidden; }
  .card-rodape, .card-prazo, .card-atividade { font-size: 12.5px; }

  /* gaveta: tela cheia, topo compacto (título em 2 linhas, ações numa faixa) */
  .gaveta { width: 100vw; box-shadow: none; }
  .gaveta-topo {
    flex-direction: column-reverse; gap: 8px;
    padding: 8px 14px 12px; padding-top: max(8px, env(safe-area-inset-top));
  }
  .gaveta-topo-acoes { width: 100%; justify-content: space-between; }
  .btn-fechar { width: auto; height: 40px; padding: 0 12px 0 8px; gap: 4px; display: inline-flex; align-items: center; font-weight: 600; font-size: 14px; color: var(--navy); }
  .btn-astrea { min-height: 40px; padding: 9px 12px; font-size: 13.5px; }
  .gaveta-etapa { font-size: 10.5px; margin-bottom: 4px; }
  .gaveta-titulo { font-size: 19px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
  .gaveta-sub { font-size: 13px; margin-top: 4px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
  .gaveta-topo.expandido .gaveta-titulo, .gaveta-topo.expandido .gaveta-sub { -webkit-line-clamp: unset; display: block; }
  .gaveta-chips { margin-top: 8px; gap: 6px; }
  .gaveta-chips .chip-meta { display: none; }

  .gaveta-rolagem { padding: 18px 14px 28px; scrollbar-gutter: auto; }
  .secao { margin-bottom: 24px; }
  .resumo-texto { font-size: 16px; line-height: 1.6; }
  .pendencias li { padding: 9px 12px; font-size: 14px; }

  /* documento na largura toda: sem moldura lateral, abas roláveis com encaixe */
  .abas { margin-inline: -14px; padding-inline: 14px; scroll-snap-type: x proximity; scrollbar-width: none; }
  .abas::-webkit-scrollbar { display: none; }
  .aba { scroll-snap-align: start; padding: 12px 13px 11px; font-size: 13.5px; }
  .documento-moldura { margin-inline: -14px; border-radius: 0; border-inline: 0; }
  .documento-origem { padding: 8px 14px; font-size: 11px; }
  .documento-origem span:last-child { display: none; }
  .documento { padding: 18px 14px 26px; font-size: 15.5px; line-height: 1.65; hyphens: manual; overflow-wrap: break-word; }
  .documento h1 { font-size: 21px; }
  .documento h2 { font-size: 18px; }
  .documento h3 { font-size: 16px; }
  .documento ul, .documento ol { padding-left: 1.2em; }
  /* tabela vira fichas: uma por linha, cada célula com o rótulo da coluna (não espreme nem corta de lado) */
  .documento .tabela { overflow: visible; border: 0; border-radius: 0; }
  .documento table, .documento tbody, .documento tr, .documento td { display: block; width: auto; }
  .documento thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
  .documento tr { border: 1px solid var(--line); border-radius: 10px; background: var(--paper); padding: 4px 0; }
  .documento tr + tr { margin-top: 10px; }
  .documento tbody tr:nth-child(even) td { background: transparent; }
  .documento td { padding: 7px 12px; border-bottom: 1px solid #F0ECE4; font-size: 14px; text-align: left; overflow-wrap: break-word; }
  .documento td:last-child { border-bottom: 0; }
  .documento td[data-rotulo]::before {
    content: attr(data-rotulo); display: block; margin-bottom: 2px;
    font: 700 10.5px/1.3 var(--sans); letter-spacing: .06em; text-transform: uppercase; color: var(--muted);
  }
  .documento td:first-child { font-weight: 600; color: var(--navy-deep); }
  .documento pre { font-size: 12px; }

  /* barra de decisão: fixa no pé, botões grandes; Aprovar ocupa a linha de cima, inteiro */
  .decisao { padding: 12px 14px; padding-bottom: max(12px, env(safe-area-inset-bottom)); gap: 10px; }
  .decisao-texto { width: 100%; }
  .decisao-titulo { font-size: 15px; }
  .decisao-sub { display: none; }
  .decisao-botoes { width: 100%; margin-left: 0; display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
  .decisao-botoes .btn { min-height: 46px; padding-inline: 10px; }
  .decisao-botoes .btn-primario { grid-column: 1 / -1; grid-row: 1; font-size: 15.5px; }
  .decisao-botoes .btn-sutil { background: var(--bg); color: var(--ink-2); }
  .decisao-form textarea { min-height: 120px; font-size: 16px; }
  .decisao-form .rodape-form .decisao-sub { display: block; }
  .decisao-form .decisao-botoes .btn-primario { grid-row: auto; }

  .avisos { bottom: max(16px, env(safe-area-inset-bottom)); }

  /* alternador ocupa o que sobra do topo, dois botões iguais */
  .visoes { flex: 1; min-width: 0; order: 0; }
  .visao { flex: 1; justify-content: center; min-height: 40px; padding: 0 8px; gap: 6px; font-size: 14px; }

  /* agenda: lista corrida, cards na largura toda */
  .quadro-agenda { scroll-snap-type: none; padding: 12px 12px max(18px, env(safe-area-inset-bottom)); scrollbar-gutter: auto; }
  .dia { margin-bottom: 22px; }
  .dia-titulo { font-size: 17px; margin-bottom: 8px; }
  .dia-extenso { font-size: 13px; }
  .at { grid-template-columns: 58px minmax(0, 1fr); }
  .at-hora { padding: 13px 2px 11px 4px; }
  .at-hora time { font-size: 17px; }
  .at-corpo { padding: 11px 12px 0; }
  .at-status { margin-inline: -12px; padding-inline: 12px; min-height: 44px; }
  .at-hora span { font-size: 11px; white-space: nowrap; }
  /* "precisa de você": o motivo usa a largura toda e a ação vai para a linha de baixo */
  .at-status-precisa { flex-wrap: wrap; row-gap: 4px; }
  .at-status-precisa .at-status-texto { flex: 1 1 calc(100% - 30px); }
  .at-status-precisa .at-acao { margin-left: auto; padding: 2px 0 0; }
  .at .card-titulo, .at-cabeca .card-titulo { font-size: 16.5px; }
  .resumo-precisa { padding: 8px 12px 8px 10px; font-size: 14.5px; min-height: 44px; }
  .resumo-precisa.zero { padding: 6px 10px; min-height: 0; font-size: 13px; }

  /* gaveta do atendimento: cabeçalho de uma linha, abas logo abaixo */
  .gaveta-topo-at { padding: 4px 10px 0 12px; padding-top: max(4px, env(safe-area-inset-top)); }
  .gaveta-topo-at .gaveta-topo-acoes { width: auto; }
  .gaveta-topo-at .gaveta-titulo { font-size: 18px; -webkit-line-clamp: 1; }
  .gaveta-topo-at .gaveta-sub { font-size: 12.5px; -webkit-line-clamp: 1; }
  .gaveta-topo-at .gaveta-cabeca { padding-top: 6px; }
  .btn-icone { margin: 0 0 0 -6px; }
  .at-topo-linha { gap: 4px; }
  .gaveta-topo-at .btn-astrea { width: 44px; height: 44px; min-height: 44px; padding: 0; border-color: transparent; }
  .gaveta-topo-at .btn-astrea .ico { width: 19px; height: 19px; }
  .abas-at { margin: 2px -12px 0; padding: 0 4px; }
  .aba-at { flex: 1; justify-content: center; padding: 0 6px; font-size: 14.5px; }
  .gaveta-rolagem-at { padding-top: 14px; }
  .documento-roteiro { margin-inline: -14px; padding: 18px 14px 24px; border-radius: 0; border-inline: 0; }
  .at-pedido-grande { font-size: 15px; }
  .roteiro-barra .chip-rascunho { font-size: 11.5px; }

  /* busca: folha em tela cheia; a altura acompanha o teclado (visualViewport) */
  .busca-caixa {
    left: 0; top: 0; width: 100vw; height: 100dvh; max-height: none; border-radius: 0;
    transform: translateY(12px); padding-top: env(safe-area-inset-top);
  }
  .busca.aberta .busca-caixa { transform: none; }
  .busca-veu { display: none; }
  .busca-topo { padding: 6px 4px 6px 14px; }
  .busca-corpo { padding: 4px 6px 16px; }
  .busca-tipo { width: auto; padding: 3px 6px; font-size: 10px; align-self: flex-start; margin-top: 3px; }
  .busca-item, .busca-caso { align-items: flex-start; min-height: 56px; }
  .busca-ir:not(.conversar) { display: none; }
  .busca-ir.conversar { align-self: center; font-size: 12.5px; }
  .busca-caso { padding-left: 14px; }

  /* conversa: balões largos; compositor fixo no pé, alvo de toque ≥ 44px */
  .msg { max-width: 92%; }
  .msg-texto { font-size: 15px; }
  .decisao.compositor { padding: 10px 12px; padding-bottom: max(10px, env(safe-area-inset-bottom)); }
  .msg-form textarea { font-size: 16px; }
  .msg-enviar { width: 48px; padding: 0; }
  .msg-ajuda-sombra { display: none; }
  .msg-ajuda { line-height: 1.2; }
  .msg-ajuda .link { display: inline-block; padding: 15px 8px; margin: -15px -2px; }
  /* alvos de toque ≥ 44px em tudo o que se toca no celular */
  .visao, .nav-coluna { min-height: 44px; }
  .aba { min-height: 44px; }
  .btn, .btn-fechar, .btn-astrea, .btn-pdf { min-height: 44px; }
  .msg-tentar, .conversa-mais .btn { min-height: 44px; }
  .agenda-passados summary { min-height: 44px; }
  .aviso-fechar { width: 44px; height: 44px; }
  .secao-dica .link { display: inline-block; padding: 12px 0; }
  .busca-voltar { min-height: 44px; }
  .feed-item { min-height: 44px; }
  .autor-form .decisao-sub { display: block; }
  .autor-linha input { font-size: 16px; }
  .autor-linha .btn { flex: 1; }
  .pacote-rodape .link { display: inline-block; padding: 12px 0; }
  .ficha-bloco { padding: 11px 13px 12px; }
  .pacote { padding: 14px; }
  .pacote-pergunta { font-size: 17px; }
  .at-dados { grid-template-columns: 1fr 1fr; gap: 8px; }
  .at-dados div:first-child { grid-column: 1 / -1; }

  /* cálculos: botões na largura toda, tabela vira fichas (Regra · Data · RMI), alvos de toque ≥ 44px */
  .aba-at { padding: 0 4px; gap: 5px; font-size: 14px; }
  .calc { padding: 13px 12px 13px 14px; }
  .calc-titulo { font-size: 16px; }
  .calc-params { grid-template-columns: 1fr 1fr; gap: 6px; }
  .calc-acoes { display: grid; grid-template-columns: 1fr; }
  .calc-acoes .btn { min-height: 48px; white-space: normal; }
  .calc-campo input, .calc-campo textarea { font-size: 16px; min-height: 46px; }
  .calc-confirma { padding: 12px; }
  .calc-tabela { overflow: visible; border: 0; border-radius: 0; }
  .calc-tabela table, .calc-tabela tbody, .calc-tabela tr, .calc-tabela td { display: block; width: auto; }
  .calc-tabela thead { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }
  .calc-tabela tr { border: 1px solid var(--line); border-radius: 10px; padding: 4px 0; background: var(--paper); }
  .calc-tabela tr + tr { margin-top: 8px; }
  .calc-tabela tr.maior { border-color: #CBE3D5; background: var(--ok-bg); }
  .calc-tabela td { border-top: 0; padding: 6px 12px; }
  .calc-tabela td[data-rotulo] { display: flex; justify-content: space-between; gap: 12px; align-items: baseline; }
  .calc-tabela td[data-rotulo]::before { content: attr(data-rotulo); font: 700 10.5px/1.3 var(--sans); letter-spacing: .06em; text-transform: uppercase; color: var(--muted); }
  .calc-tabela .num { text-align: right; }
  .calc-resumo { grid-template-columns: 1fr 1fr; }
  .calc-mais .btn { min-height: 44px; }

  /* navegação entre colunas (só as que têm caso): substitui procurar coluna arrastando para o lado */
  .nav-colunas {
    display: flex; gap: 6px; overflow-x: auto; scrollbar-width: none;
    flex: 1 1 100%; margin: 0 -14px; padding: 6px 14px 8px; border-top: 1px solid #F0ECE4;
  }
  .nav-colunas::-webkit-scrollbar { display: none; }
  .nav-coluna {
    all: unset; box-sizing: border-box; flex: none; cursor: pointer;
    display: inline-flex; align-items: center; gap: 6px; min-height: 44px; padding: 0 14px;
    border-radius: 999px; border: 1px solid var(--line); background: var(--paper);
    font: 600 12.5px/1 var(--sans); color: var(--ink-2); white-space: nowrap;
  }
  .nav-coluna:focus-visible { outline: 3px solid var(--gold); outline-offset: 1px; }
  .nav-conta { font-variant-numeric: tabular-nums; color: var(--muted); font-weight: 700; }
  .nav-coluna.atual { background: var(--navy); border-color: var(--navy); color: #fff; }
  .nav-coluna.atual .nav-conta { color: var(--gold-soft); }
  .nav-revisar:not(.atual) { border-color: var(--gold-soft); background: var(--gold-tint); color: var(--gold-deep); }
  .resumo-revisar { display: none; }
  .resumo-revisar.zero { display: none; }
}

/* celular deitado: pouca altura — topo e barra de decisão enxutos para sobrar tela para o documento */
@media (max-height: 500px) and (orientation: landscape) {
  .topo { padding-block: 6px; }
  .resumo-itens { padding-block: 4px; }
  .gaveta-topo { padding: 10px 20px; }
  .gaveta-titulo { font-size: 18px; }
  .gaveta-sub, .gaveta-chips .chip-meta { display: none; }
  .decisao { padding: 8px 20px; }
  .decisao-sub { display: none; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: .001ms !important; animation-iteration-count: 1 !important; transition-duration: .001ms !important; }
}

@media print {
  .topo, .resumo-quadro, .quadro, .veu, .avisos, .decisao, .gaveta-topo-acoes, .abas-at, .busca { display: none !important; }
  .gaveta { position: static; transform: none; visibility: visible; box-shadow: none; width: auto; }
  .gaveta-rolagem { overflow: visible; }
}